After sale care is very important to us. We will follow up with you on the day of closing, and after the first week passes following your move to care for any remaining details or service needs.
– Trusted Recommended Professional Referrals. Our Team and company keeps a database of recommended, trusted professionals for every connection throughout your purchase and or sale of real estate. Check out our ‘Business Directory’ under the Home Page of our website for a list of categories of businesses/services that may be of assistance to you. Couldn’t find what you’re looking for? Contact Us and we would be happy to look into what it is you need personally.
– Superior Client Service and Care. When it comes to real estate, it seems like everyone talks about Customer Service. We recognize that you want more than just conversation. You want a commitment to action. That’s why The Hummel Team at Coldwell Banker has committed to Ultimate Service®, a system that puts you in control. Ultimate service delivers real value and assures you the highest level of customer satisfaction.
– We Listen. We want to know what things are most important to you, the customer. Tell Us. We’ll Listen.
– Together, We Set Written Service Standards. We’ll develop a customized service plan that reflects your specific needs. We will live up to these written commitments, or you have the right to cancel your Buyer’s agreement.
– The Result: Ultimate Service. We take everything we’ve learned along the way and use it to continually improve the services we offer. Over a hundred years ago, the Coldwell Banker brand was formed on the fundamental premise of placing our customers’ needs above all else. This commitment has lef to many innovations which have been adopted as industry standards, helping to make the Coldwell Banker brand a leader in our field. If you’re looking for a complete program backed by the best guarantees in the business, that puts you in control, Contact Us and discover for yourself what Ultimate Service is all about.
– Repeat and Referral Clients. We have proudly assisted the same clients over and over again in their buying and selling needs. We are delighted that our client base has chosen to turn to us again and again for their real estate needs. While the majority of our business each year comes from repeat business and client referrals, we are never too busy to assist new clients! It is our joy educating first time home buyers, first time home sellers, new families to the area and alike on the process of buying and selling real estate.
The Hummel Team. Earning Your Trust. Deserving Of Your Repeat Business and Referrals.